If you are a former employee or student with a positive balance on your food service account and would like a refund you will need to contact Tim Wilson at wilsonti@hempsteadisd.org or Eric Mullens at mullense@hempsteadisd.org. 

Through TITAN Family Portal families can make online payments, set low balance alerts, and view their child/children's transactions.

How it Works:

• You can still pay-per-meal and pre-pay with cash/check at your cafeteria. If you choose not to take advantage of the online prepayment service you may continue to make payments via cash or check.
• Even if you have more than one child in the District, you only need one TITAN Family Portal account.
• Creating a TITAN account and viewing your child's cafeteria purchases is entirely FREE.
• In order to use the online prepayment service, a convenience fee per transaction will be assessed to cover the bank and administrative fees. These fees are paid directly to TITAN School solutions. Hempstead ISD will not profit from the use of this site.

To access these services:
1. Visit family.titan12.com or just click on the TITAN Family Portal link from the Hempstead ISD website. 
2. Create your account.

If you have further questions, look for the TITAN Family Portal Reference Guide found in English and Spanish.